Rolex’s warranty is designed to protect your watch from any flaws that might occur during the manufacturing process. This means that every component of your Rolex—from the movement inside to the case and bracelet—must meet the brand’s high standards for quality and performance. If a defect is discovered, Rolex will repair or replace the affected parts at no cost to you. One of the key features of the warranty is its coverage of movement accuracy. Rolex watches are engineered to operate within a strict standard of -2/+2 seconds per day, a benchmark that far exceeds standard industry requirements. If your watch falls outside this range Rolex will adjust the movement to restore its precision. In short the warranty ensures that your Rolex functions as intended and lives up to the brand’s promise of exceptional reliability and craftsmanship.
What does the Rolex warranty cover?
Rolex’s warranty includes:
- Manufacturing Defects: Any faults in materials or craftsmanship will be repaired or replaced.
- Movement Accuracy: Rolex guarantees precision within -2/+2 seconds per day. If your watch doesn’t meet this standard, Rolex will adjust it free of charge.
This coverage ensures your watch remains as reliable and precise as when it was first purchased.
What is not covered?
The warranty has limitations and does not cover:
- Normal Wear and Tear: Scratches, faded materials, or cosmetic aging.
- Damage from Accidents or Misuse: Harm caused by dropping the watch or exposing it to extreme conditions.
- Unauthorized Repairs: Work done by non-Rolex service providers voids the warranty.
Keep your warranty valid
In order for your Rolex warranty to stay valid, you need to:
- Purchase from an Official Rolex Retailer: Only watches bought from authorized dealers are eligible for the warranty.
- Keep Your Guarantee Card: This card must be completed and signed at purchase. It’s required for any warranty claims.
- Use Official Rolex Service Centers: For repairs and maintenance, always rely on Rolex-authorized professionals.
By following these steps, you will ensure that your Rolex warranty remains valid.
Transferability and Service Guarantee
The Rolex warranty follows the watch and not the original owner. This means that if you sell or give away your watch, the new owner can benefit from the warranty as long as the warranty card is included.
Rolex also offers a two-year service warranty for those watches that have been properly and fully serviced by an official Rolex service center. The warranty covers the work carried out as well as if your watch needs to have any parts replaced.
Understanding what your Rolex warranty covers will help you avoid unnecessary expenses, ensure the value and performance of your watch. By following Rolex guidelines and ensuring proper service, you can enjoy your watch for decades while preserving its value and performance.
