Where are you located?

Our manufacturing facility is located at:

Wristbuddys AB
Skolgatan 6
753 11 Uppsala

Please note this location is a not a retail store. We accept pre-booked visits.

What are my payment options?

We accept Visa, Master Card, American Express, PayPal, Apple Pay, Klarna, Google Pay, Bancontact, iDEAL and Shop Pay.

Are you affiliated with Rolex or any other brands?

Wristbuddys AB is an independent company and is not authorized, endorsed, sponsored by, associated with and/or affiliated with Omega SA, Rolex SA, Breitling SA, IWC International Watch Co, Tudor watch SA, Seiko Watch Corporation, TAG Heuer Brand of LVMH Swiss Manufactures SA or Citizen Watch Co. The brands whose items we sell are not associated with Wristbuddys, and the brand names are the trademarks of their respective owners. Wristbuddys AB sells third-party watch straps for use with your own watches.

Do you offer gift cards?

Yes, Wristbuddys Gift Cards are available to purchase online. Our gift cards are sold as unique digital codes (we do not ship physical gift cards) that can be used as payment for orders placed on our online store. When you purchase a gift card, you can email the code to your recipient or to yourself. Wristbuddys Gift Cards never expire and are non-refundable.

How long are the straps?

Classic Nylon Straps

  • Length: 30 cm
  • Fits wrists approximately from 5.7” to 8”
  • Holes: 13

Single-Pass Nylon Straps

  • Length: 28 cm
  • Fits wrists approximately from 6” to 8.3”
  • Holes: 13

Braided Nylon Straps

  • Length: 27 cm (customizable)
  • Fits wrists approximately from 5.7” to 8”
  • Holes: Infinite

Rubber Straps

  • Length: 12cm + 9cm (non-customizable)
  • Fits wrists approximately from 5.7” to 8”
  • Holes: 7

Leather Straps

  • Length: 12 cm + 9 cm (non-customizable)
  • Fits wrists approximately from 5.7” to 8”
  • Holes: 7
"I can't find my order confirmation"

Please check your SPAM folder if you have not received an order confirmation or shipping status email.

If you have chosen to use only your phone number, we will not be able to send you an order confirmation by email.


Do you offer free shipping?

We offer free shipping within Sweden.

For international orders of $50 and over, we offer free shipping.

For traceable shipping options, we unfortunately do not offer a free option at this time.

Where is my order being sent from?

All of orders are sent from our warehouse in Uppsala, Sweden. Shipment will take place 0-3 days after receipt of payment.

Can I change my shipping address?

Yes, we can change your shipping address and method if your order has not been shipped. Please let us know at as soon as possible.

How much does shipping cost?

We ship internationally to over 100 destinations.  Please review the drop down menu in the checkout section of our website to determine if delivery is available to your country.  You will receive an exact shipping quote during checkout by adding your complete address information.  For orders over 50$ we offer standard shipping for free.

How long is the delivery time?



What is your return and cancellation policy?

All items in original, unworn condition may be returned for a full refund to be issued back to the original payment method. Returns must be initiated within the 14 days return period. If you would like to make a return, please contact us at and we will help you.

Can I cancel my order?

If your order has not been shipped, we will issue you a full refund including the shipping costs. If your order has shipped, we cannot redirect the package back to us. Please contact us at for a return.

All refunds are issued back to the original form of payment.

Where should I ship my return?

Please contact us at for a return authorization before shipping any returns. If the products are eligible for return, please place all items into the original packaging and ship to:

Wristbuddys AB
Skolgatan 6
753 11 Uppsala

When will I receive my refund?

We will refund your payment as soon as we have received and inspected your returned items. This process typically takes 3-5 business days to complete, and the refund will be credited to the original form of payment.


How do I know what size I need?

The lug width can often be found on google if you search for "Your watch model + lug width"  ("Omega Seamaster lug width" for example) or visit the online database called WatchBase and read about your watch. Most common widths are either 18mm, 20mm or 22mm. 

If you are uncertain what size you need, feel free to contact us and we will gladly help you. 

How do I change my watch strap?

Not sure how to switch out your strap? We're here to help!

Watch the tutorial on how to change your watch strap below, and if you still have questions, please contact us at


The strap I bought is too long. How do I adjust the length?

For NATO straps there is a few different ways. Please watch the video down below to see a tutorial how to shorten the strap.


For Perlons straps, use the buckle and pull the strap through the buckle and you will adjust the length. Click here for a picture how it looks afterwards.